FAQ

Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods available through our secure checkout.

Can I modify or cancel my order?
Please contact us immediately at grooveetshirts@outlook.com. Once production begins, we may not be able to make changes.

Shipping & Delivery

How long will it take to receive my order?
All products are made-to-order. Production takes 3-7 business days, plus shipping time (typically 3-5 business days in the US).

Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping times vary by location.

How can I track my order?
You'll receive a tracking number via email once your order ships.

Products & Sizing

How do I choose the right size?
Check our size guide on our home page and inder each product page for detailed measurements. If you're between sizes, we recommend sizing up.

What are your products made of?
Our apparel is made from high-quality Organic materials. Specific fabric details are listed on each product page.

How do I care for my items?
Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Do not iron directly on printed designs.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in original condition.

How do I start a return or exchange?
Contact us at grooveetshirts@outlook.com with your order number and reason for return.

Who pays for return shipping?
Return shipping costs depend on the reason for return. We cover shipping for defective or incorrect items.So please tell us the issue and send an image.